Aatrox Communications

JUNE 12, 2025

For small businesses in Australia—whether you’re a café in Melbourne, a retailer in Sydney, or a consultancy in Brisbane—effective communication is the key to success. 3CX is a software-based IP phone system that uses Voice over Internet Protocol (VoIP) to deliver calls, video conferencing, live chat, and more over the internet.

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VoIP Review

MARCH 24, 2025

Using VoIP phone numbers ensures seamless access, with remote workers enjoying the same features as they would in the office, such as call forwarding, voicemail, and conferencing. VoIP also supports unified communications, where voice, video, and messaging services are available on a single platform.

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Aatrox Communications

MAY 14, 2025

Top 5 Features of 3CX for Small Businesses Unified Communications Unified Communications (UC) integrates voice calls, video conferencing, instant messaging, email, voicemail, and file sharing into one platform. Using WebRTC technology, it ensures encrypted, high-quality audio and video.

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VoIP MS

MAY 7, 2025

A retail store may prioritize an IVR system (digital receptionist), while a remote team may require software integration. VoIP phone systems typically include calling features and add-ons such as call forwarding, voicemail, call recording, and digital receptionists. RELATED: On-Premise or Cloud PBX: Which one is best for your company?

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Aatrox Communications

APRIL 23, 2025

This eliminates maintenance costs and offers advanced features like call queues, voicemail-to-email, and SMS through email. Research (IBISWorld, 2025) shows 65% of Australian SMEs are adopting VoIP for its flexibility and cost savings, particularly in retail, healthcare, and tech. Cons : Video calls limited to 10 participants.

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Aatrox Communications

APRIL 9, 2025

Understanding Cloud Phone Systems A cloud phone system enables voice calls, video conferencing, and messaging over the internet, using devices like smartphones, PCs, or VoIP phones. For example, a Melbourne retail chain we assisted saved 45% annually by adopting the 3CX Phone System , redirecting funds to growth initiatives.

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