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Why 3CX IP PBX Is the Ultimate Phone System for Sydney SMEs

Aatrox Communications

As a leading provider, Aatrox Communications is helping Sydney SMEs—from retailers to startups—cut costs, empower hybrid teams, and access enterprise-grade features like video conferencing and live chat through 3CX hosted solutions. A modern 3CX IP PBX , however, changes everything. What Is a 3CX IP PBX?

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5 Ways VoIP Phone Numbers Can Make Your Business More Flexible

VoIP Review

Using VoIP phone numbers ensures seamless access, with remote workers enjoying the same features as they would in the office, such as call forwarding, voicemail, and conferencing. VoIP also supports unified communications, where voice, video, and messaging services are available on a single platform.

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Top 5 Features of 3CX Every Australian Small Business Needs

Aatrox Communications

For small businesses in Australia—whether you’re a café in Melbourne, a retailer in Sydney, or a consultancy in Brisbane—effective communication is the key to success. 3CX is a software-based IP phone system that uses Voice over Internet Protocol (VoIP) to deliver calls, video conferencing, live chat, and more over the internet.

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Why 3CX IP PBX Is the Ultimate Phone System for Sydney SMEs

Aatrox Communications

At Aatrox Communications , we’re helping Sydney businesses—retailers, startups, and service providers—cut costs, enhance collaboration, and thrive with 3CX hosted solutions. 3CX IP PBX is a software-based Voice over Internet Protocol (VoIP) system that powers calls, video conferencing, live chat, and messaging over the internet.

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Everything you need to know about VoIP setup for small business

VoIP MS

A retail store may prioritize an IVR system (digital receptionist), while a remote team may require software integration. VoIP phone systems typically include calling features and add-ons such as call forwarding, voicemail, call recording, and digital receptionists. RELATED: On-Premise or Cloud PBX: Which one is best for your company?

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Top 5 Features of 3CX That Transform Small Business Communications in Australia

Aatrox Communications

Top 5 Features of 3CX for Small Businesses Unified Communications Unified Communications (UC) integrates voice calls, video conferencing, instant messaging, email, voicemail, and file sharing into one platform. Using WebRTC technology, it ensures encrypted, high-quality audio and video.

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Top Office Phone Systems for Small Businesses in Australia

Aatrox Communications

This eliminates maintenance costs and offers advanced features like call queues, voicemail-to-email, and SMS through email. Research (IBISWorld, 2025) shows 65% of Australian SMEs are adopting VoIP for its flexibility and cost savings, particularly in retail, healthcare, and tech. Cons : Video calls limited to 10 participants.