Aatrox Communications

JUNE 12, 2025

For small businesses in Australia—whether you’re a café in Melbourne, a retailer in Sydney, or a consultancy in Brisbane—effective communication is the key to success. 3CX is a software-based IP phone system that uses Voice over Internet Protocol (VoIP) to deliver calls, video conferencing, live chat, and more over the internet.

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VoIP Review

MARCH 24, 2025

From call recording and virtual assistants to voicemail-to-email, video conferencing, and call transcription, modern phone systems promote efficiency and adaptability. VoIP also supports unified communications, where voice, video, and messaging services are available on a single platform.

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CADY

APRIL 10, 2024

From emails to phone calls to instant messages and video conferences, the only constant is change. Enter Unified Communications (UC). More than just a tech buzzword, UC empowers small businesses with a robust, streamlined approach to communication. Enhanced Productivity Unified Communications is a productivity powerhouse.

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Aatrox Communications

MAY 14, 2025

Why 3CX Is Ideal for Small Businesses The 3CX Phone System is a cloud-based or on-premise VoIP platform that unifies communication tools, reducing costs and complexity. Using WebRTC technology, it ensures encrypted, high-quality audio and video. Internal Collaboration : Switch seamlessly from chat to video, saving time.

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Aatrox Communications

APRIL 23, 2025

Cloud systems unify communicationshandling calls, texts, and chats in one platformwhile providing insights into customer needs. Research (IBISWorld, 2025) shows 65% of Australian SMEs are adopting VoIP for its flexibility and cost savings, particularly in retail, healthcare, and tech. Cons : Video calls limited to 10 participants.

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VoIP MS

MAY 7, 2025

A retail store may prioritize an IVR system (digital receptionist), while a remote team may require software integration. Remember to train your staff To truly enjoy unified communications, remember that switching to a VoIP phone system brings many benefits, but your team must be comfortable using it.

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