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Using Business PBX Phone Systems for Seamless Internal and External Communications

VoIP Review

Modern PBX systems often use digital and internet-based technologies, allowing for a more advanced and flexible communication setup. PBX technology is continually evolving, and there are currently four main types of PBX: Traditional on-premises PBX – Uses physical hardware installed within the office to manage calls.

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5 Ways VoIP Phone Numbers Can Make Your Business More Flexible

VoIP Review

Understanding the impact of VoIP on business operations can reveal how companies can benefit from this versatile and adaptive technology and stay competitive and responsive in an ever-evolving marketplace. Unlike conventional phone systems, VoIP numbers use cloud-based technology and require only an internet connection for connectivity.

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BT blocks 2.4 million scam calls with new detection software 

Total Telecom

The service is part of BT’s Digital Voice platform, which uses AI powered tools to identify and block malicious calls. Known scam calls are automatically diverted to the customer’s junk voicemail, shielding users from potential fraud. million scam calls and flagged 17.7 million spam calls to landlines, the company has announced.

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Softphone Benefits for Business That Will Make You Ditch Landlines

VoIP MS

Softphones revolutionize call management by offering advanced features like Interactive voice response (IVR), call forwarding, voicemail, and conference calls all through a user-friendly digital interface. Voicemail-to-email: Ensures no message is missed. Make calls, join meetings, and message colleagues all within one platform!

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Top 5 Features of 3CX Every Australian Small Business Needs

Aatrox Communications

Unified Communications (UC) Unified Communications (UC) is the heart of 3CX, combining voice calls, video conferencing, instant messaging, email, voicemail, and file sharing into one platform. Reduced Costs : Consolidate tools to save on software licenses and IT support, unlike traditional setups requiring multiple platforms.

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How Internet and Phone Services are Revolutionizing Small Businesses

All West Telecommunications

Similarly, modern phone systems provide features like call forwarding, virtual receptionist, and integrated voicemail, ensuring professional communication with clients and stakeholders. A: Essential features include call forwarding, auto-attendant, voicemail-to-email, call recording, and integration with other business tools like CRMs.

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BT Enhances Call Protection, Blocks Millions of Scam Calls

VoIP Review

This innovative measure is part of BT’s Digital Voice platform aimed at preventing ‘vishing,’ where fraudsters attempt to obtain personal information over the phone. Calls identified as scams are redirected to a junk voicemail, providing users an additional layer of security. million scam calls since May 2024.

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