On-device SLMs with agentic orchestration for hyper-personalized customer experiences in telecom
AWS Telecommunications
MAY 29, 2025
OpenVINO serves as the local abstraction layer, allowing the AWS IoT Greengrass deployment to be built once and deployed across all edge platforms. A Device Agent on the customers smart phone is the primary orchestrator that interfaces with various Tools (Wi-Fi debugging, billing explanation) to handle routine tasks.
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