article thumbnail

Virgin Media O2 Elevates Customer Support with Lumi AI

VoIP Review

Virgin Media O2 is advancing their customer service with groundbreaking artificial intelligence. The post Virgin Media O2 Elevates Customer Support with Lumi AI appeared first on VoIP Review. carrier has integrated a suite of AI tools designed to assist human agents, especially when handling complex or sensitive customer cases.

article thumbnail

Groups Challenge FCC's Bureau-Level Order Suspending Prison Phone Rate Cap

Broadband Breakfast

WASHINGTON, July 31, 2025 – A coalition of public interest groups filed a formal challenge Wednesday to a recent bureau-level decision at the Federal Communications Commission to delay rate caps that would make prison phone calls more affordable. Court of Appeals for the First Circuit. 

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Virgin Media O2 to continue 3G switch off in Norwich, Telford, Guildford and Torquay

Total Telecom

Virgin Media O2 also continues to engage with consumer groups and charities such as Good Things Foundation to draw on their expertise and help manage the transition effectively. Any customers with older, unwanted handsets are urged to recycle their device through O2 Recycle.

article thumbnail

FCC Asked to Block Provider from Shutting Down in Pennsylvania

Broadband Breakfast

WASHINGTON, March 26, 2025 — Zito Media Communications has filed an opposition with the Federal Communications Commission to block Everstream Solutions LLC’s planned discontinuance of fiber services in Pennsylvania, citing critical public safety concerns. 

article thumbnail

Legends ASM and Boldyn Networks bring the ultimate entertainment experience to fans

Total Telecom

Fans get a leading entertaining experience, from quickly accessing the arena and ordering food and drinks from their phones, to uploading HD videos four times faster, easily finding friends at the event, and getting home smoothly and safely. What happens when passionate fans can access state-of-the-art mobile connectivity at a large venue?

article thumbnail

Vodafone–Three reportedly targeting Pay-TV offering

Total Telecom

News Newspaper reports suggest that the newly merged telco giant is preparing to bundle Pay-TV services with fixed broadband, phone, and mobile plans According to reports, Vodafone and Three may be preparing to launch a Pay-TV, seeking to capitalise on their newfound scale and help grow their subscriber base.

article thumbnail

How Internet and Phone Services are Revolutionizing Small Businesses

All West Telecommunications

In today's fast-paced digital world, small business internet and phone services have become indispensable tools for driving growth, enhancing customer interaction, and ensuring operational efficiency. Clear Understanding of the Essentials For small businesses, maintaining a reliable internet and phone infrastructure is critical.