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Using Business PBX Phone Systems for Seamless Internal and External Communications

VoIP Review

A PBX phone system is a private telephone network that acts as the central hub for enterprise communications. This system enables employees to communicate internally, while also managing external communications with clients and vendors. This ensures that external communications remain seamless, even as call volumes increase.

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How a PBX phone system works  

VoIP MS

VoIP ( Voice over Internet Protocol ) : Allows you to make voice calls using the internet instead of traditional phone lines. PSTN (Public Switched Telephone Network) : The traditional landline telephone system that uses physical copper wires and circuit switching to make calls. How does a PBX phone system work?

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What is an IP Phone and when to use it 

VoIP MS

For businesses, IP phones deliver the familiar calling experience with key advantages, which we’ll cover in this article. What is an IP Phone? As previously discussed, an IP phone is a business telephone that uses Voice over Internet Protocol technology to make phone calls over the internet.

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Should Your Business Invest in an 1800 Number? Here’s What You Need to Know

VoIP Review

1800 Numbers Explained An 1800 number is a type of toll-free telephone number commonly used by businesses to enable customers to call them from landlines or mobile phones without incurring any charges. The business covers the costs of incoming calls, creating a seamless, customer-friendly, and free communication tool.

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A Guide for VoIP on Cell Phones (iOS and Android) to Boost Your Mobile Connectivity

VoIP MS

In this blog post , we explore that definition and how you can leverage softphones to your advantage, including to make international calls. On a final note, you can also transform a traditional, analog telephone device into a VoIP phone by using an analog telephone adapter.

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Why is a VoIP phone a good idea for Canadians?

VoIP MS

In Canada, VoIP services are regulated by the Canadian Radio-television and Telecommunications Commission (CRTC) , ensuring reliable connectivity to the Public Switched Telephone Network (PSTN) while fostering innovation. Pricing depends on features, international calling needs, and provider discounts.

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Everything you need to know about VoIP setup for small business

VoIP MS

Extra Tip: You can also consider using an Analog Telephone Adapter (ATA), a great accessory that allows you to convert your analog telephone into a VoIP phone learn more about it here ! Many VoIP providers support Bring-Your-Own-Device (BYOD), allowing you to use existing hardware while reducing upfront costs.