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Using Business PBX Phone Systems for Seamless Internal and External Communications

VoIP Review

PBX technology is continually evolving, and there are currently four main types of PBX: Traditional on-premises PBX – Uses physical hardware installed within the office to manage calls. This system is connected to phone lines provided by a telecom provider.

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Softphone Benefits for Business That Will Make You Ditch Landlines

VoIP MS

Softphones revolutionize call management by offering advanced features like Interactive voice response (IVR), call forwarding, voicemail, and conference calls all through a user-friendly digital interface. Conference calls: Simplified team collaboration. Voicemail-to-email: Ensures no message is missed.

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How a PBX phone system works  

VoIP MS

A PBX phone system connects internal telephones within a business and links them to PSTN or VoIP services. When a call comes in from the outside, the PBX directs it to the appropriate extension. Similarly, it manages internal calls between employees and outbound calls to external numbers.

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Why is a VoIP phone a good idea for Canadians?

VoIP MS

Unlike traditional phone lines, VoIP uses internet connection to make phone calls, send messages, and host video conferences, all while seamlessly working across multiple devices. You can automatically redirect calls during weekends, holidays, or after hours to voicemail or alternate numbers, ensuring 24/7 responsiveness.

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Telecom Jargon Demystified

NetWork Telecom

Ever felt overwhelmed by the telecom jargon (technical terms and acronyms) that seems to dominate the world of telecommunications? Whether you’re a small business owner trying to choose the right phone system or an IT professional tasked with managing your company’s network, understanding telecom jargon can be a daunting task.

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Microsoft Phone Systems 2025 – Moving Phone Service to the Cloud

NetWork Telecom

Integrating Microsoft Phone Systems into Your Office How to Use Microsoft Phone Systems How to Get Started with Network Telecom Network Telecom specializes in installing and supporting Microsoft Phone Systems, ensuring a smooth transition for businesses looking to upgrade their communication. What Are Microsoft Phone Systems?

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VoIP Pricing: How much does VoIP cost for businesses?

VoIP MS

Depending on your telecom or VoIP provider, the business model they have, and their products and services peculiarities, an IP Phone might be optional. The new price will also depend on the nature of each new feature: Microsoft Teams Integration International calling fees Digital Receptionist (IVR) Calling Queues E911 services Voicemail Etc.

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