article thumbnail

How Unified Communications Helps Healthcare Teams Deliver Better Patient Care

Sangoma

A patient leaves a voicemail that gets buried. No one has time to track who said what, let […] The post How Unified Communications Helps Healthcare Teams Deliver Better Patient Care appeared first on Sangoma Technologies. Most clinics dont need to be told their communication tools are brokenthey live it every day.

article thumbnail

Why 3CX IP PBX Is the Ultimate Phone System for Sydney SMEs

Aatrox Communications

Advanced Features : Video meetings, live chat, call recording, and voicemail-to-email, all integrated to enhance collaboration and customer service. Their traditional phone lacked features like call queues, forwarding, or voicemail-to-email, making it hard to track and respond to missed calls. IVR menus route calls efficiently (e.g.,

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Case Study: 3CX Clio Integration Boosts Efficiency for Brisbane Law Firms

Aatrox Communications

Features like call queues and auto-attendants route inquiries efficiently, and voicemail-to-email lets us follow up promptly.” 3CX HotDoc Integration : Dive into patient engagement tools for healthcare. The senior lawyer notes, “Our response times dropped by 30%—clients no longer endure long holds.

article thumbnail

IVR (Interactive Voice Response): Boosting Efficiency for Australian Businesses

Aatrox Communications

Out-of-Office Handling : Automatically switch to voicemail or forward calls during non-business hours, with integration to virtual phone numbers for 24/7 availability. Missed calls reduced by 50%, thanks to voicemail-to-email and follow-up routing. The results? Admin time saved: 5 hours weekly, freeing staff for care.

article thumbnail

Case Study: 3CX HotDoc Integration

Aatrox Communications

In Melbourne’s fast-paced healthcare scene, where clinics juggle high patient volumes and administrative demands, effective communication is the key to success. Features like call queues and auto-attendants route inquiries efficiently, and voicemail-to-email lets us follow up quickly.”

article thumbnail

How to Brand Your VoIP Service: A Guide for VARs

VoIP MS

For Value-Added Resellers (VARs), especially those serving niche sectors like healthcare, finance, or education, the real differentiator is brand experience. Whether it’s healthcare, finance, or education, focusing on specific industries builds trust and loyalty. Your tone of voice should align with your target audience’s expectations.

article thumbnail

Best marketing strategies for VoIP Resellers in 2025 

VoIP MS

Will your services be aimed at small businesses and startups, enterprises or a specific vertical, such as Educational Institutions or Healthcare? To remain competitive: Combine services like faxing, voicemail-to-email, or SMS. Focus on cost saving solutions or optimization of operations and workflows?