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How Unified Communications Helps Healthcare Teams Deliver Better Patient Care

Sangoma

A patient leaves a voicemail that gets buried. No one has time to track who said what, let […] The post How Unified Communications Helps Healthcare Teams Deliver Better Patient Care appeared first on Sangoma Technologies. A nurse calls back but misses the window.

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Why 3CX IP PBX Is the Ultimate Phone System for Sydney SMEs

Aatrox Communications

Advanced Features : Video meetings, live chat, call recording, and voicemail-to-email, all integrated to enhance collaboration and customer service. Their traditional phone lacked features like call queues, forwarding, or voicemail-to-email, making it hard to track and respond to missed calls. IVR menus route calls efficiently (e.g.,

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IVR (Interactive Voice Response): Boosting Efficiency for Australian Businesses

Aatrox Communications

That’s where IVR (Interactive Voice Response) comes in—a smart technology that automates call routing and provides self-service options. Out-of-Office Handling : Automatically switch to voicemail or forward calls during non-business hours, with integration to virtual phone numbers for 24/7 availability. The results?

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How to Brand Your VoIP Service: A Guide for VARs

VoIP MS

As VoIP becomes more commoditized, resellers can no longer rely on technology alone to win customers. For Value-Added Resellers (VARs), especially those serving niche sectors like healthcare, finance, or education, the real differentiator is brand experience. With the industry expected to surge from USD 132.47

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Best marketing strategies for VoIP Resellers in 2025 

VoIP MS

This data underscores a major shift: personalization and smart use of technology are no longer optional. Will your services be aimed at small businesses and startups, enterprises or a specific vertical, such as Educational Institutions or Healthcare? To remain competitive: Combine services like faxing, voicemail-to-email, or SMS.

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What you need to know about the new U.S. STIR/SHAKEN regulation

VoIP MS

This technology is called STIR/SHAKEN, and complying to it is mandatory in the United States. Let’s learn more about how this regulatory technology work and how it combats ID spoofing and robocalls, and, also, how it affects your business communications. What is robocalling and number spoofing?

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Exploring the Impact of UC on Healthcare Workflow Efficiency

Sangoma

Healthcare practices today face growing communication challenges. Staff are stretched thin, patient expectations are rising, and many organizations are still relying on outdated phone systemstools that were never designed for the speed and complexity of modern healthcare delivery.