Remove Healthcare Remove Mobile Remove Voicemail
article thumbnail

Why 3CX IP PBX Is the Ultimate Phone System for Sydney SMEs

Aatrox Communications

Advanced Features : Video meetings, live chat, call recording, and voicemail-to-email, all integrated to enhance collaboration and customer service. Their traditional phone lacked features like call queues, forwarding, or voicemail-to-email, making it hard to track and respond to missed calls. IVR menus route calls efficiently (e.g.,

article thumbnail

Case Study: 3CX Clio Integration Boosts Efficiency for Brisbane Law Firms

Aatrox Communications

The reception team received hands-on training on the user-friendly 3CX interface, including data pooling for mobile access. Features like call queues and auto-attendants route inquiries efficiently, and voicemail-to-email lets us follow up promptly.” Scalability : Easily incorporate features like mobile broadband for expanding firms.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

IVR (Interactive Voice Response): Boosting Efficiency for Australian Businesses

Aatrox Communications

Out-of-Office Handling : Automatically switch to voicemail or forward calls during non-business hours, with integration to virtual phone numbers for 24/7 availability. Test and Launch : Simulate calls to ensure routing works, then go live with mobile broadband for remote testing. The results?

article thumbnail

Case Study: 3CX HotDoc Integration

Aatrox Communications

In Melbourne’s fast-paced healthcare scene, where clinics juggle high patient volumes and administrative demands, effective communication is the key to success. Reception staff received hands-on training on the intuitive 3CX interface, including data pooling for mobile access.

article thumbnail

7 Key Reasons to Adopt a Cloud Phone System for Your Australian Business

Aatrox Communications

Voicemail-to-Email : Receive voicemails as texts via SMS through email. For specialized needs, integrate with Cliniko CRM Integration for healthcare or 3CX CRM Integration for sales teams. Mobile apps and VoIP Australia solutions let staff use smartphones or laptops for calls. Press 2 for support).

article thumbnail

Top Office Phone Systems for Small Businesses in Australia

Aatrox Communications

This eliminates maintenance costs and offers advanced features like call queues, voicemail-to-email, and SMS through email. Research (IBISWorld, 2025) shows 65% of Australian SMEs are adopting VoIP for its flexibility and cost savings, particularly in retail, healthcare, and tech. Affordable plans ($10-$20).

article thumbnail

Top 5 Features of 3CX That Transform Small Business Communications in Australia

Aatrox Communications

According to IBISWorld (2025), 65% of Australian SMEs are adopting VoIP for its flexibility, with features of 3CX like CRM integration and mobile access driving this trend. Remote Meetings : Teams join HD video calls from anywhere, ideal for remote staff using Telstra business mobile plans.