Aatrox Communications

JULY 9, 2025

Case Study: A Sydney Retailer’s Transition from Landlines to 3CX IP PBX A growing Sydney clothing retailer with two physical stores struggled with communication issues: Frequent missed calls led to lost sales, especially when staff were busy in-store. We recommended a switch to 3CX IP PBX via a cloud-hosted setup.

Phone

Aatrox Communications

JULY 17, 2025

The Challenge: A Lawyer’s Perspective A senior lawyer at a mid-sized family law firm in Brisbane’s CBD recalls the daily frustrations: “Our old landline system was a constant roadblock. The reception team received hands-on training on the user-friendly 3CX interface, including data pooling for mobile access.

Phone

Aatrox Communications

JULY 2, 2025

In Melbourne’s fast-paced healthcare scene, where clinics juggle high patient volumes and administrative demands, effective communication is the key to success. Reception staff received hands-on training on the intuitive 3CX interface, including data pooling for mobile access.

Healthcare

Aatrox Communications

JULY 24, 2025

Test and Launch : Simulate calls to ensure routing works, then go live with mobile broadband for remote testing. Mini Case Study: Efficient Call Management with IVR for a Sydney Healthcare Clinic A mid-sized healthcare clinic in Sydney’s inner suburbs struggled with high call volumes, leading to long wait times and missed patient inquiries.

Voicemail

VoIP MS

APRIL 29, 2025

Financial institutions, healthcare professionals, insurance companies, legal offices, and manufacturing still depend heavily on fax features. Flexibility: It is possible to send and receive faxes from anywhere, remotely, as long as you have access to your emailyou can even use your mobile device (like an iPhone or Android smartphone).

Transmission

Aatrox Communications

MAY 7, 2025

Defining 1800 Numbers 1800 numbers are 10-digit toll-free numbers (format: 1800 XXX XXX) that allow callers to reach businesses without incurring charges from Australian landlines and most mobile plans, as regulated by the Australian Communications and Media Authority (ACMA). minute, depending on call type).

Landline

Review VoIP

APRIL 4, 2022

The healthcare industry as a whole is an industry where effective communications are used on a daily basis. To learn more about the best phone systems for hospitals and how VoIP technology is leading the way for many hospitals to make the switch from traditional landline phone systems, keep reading this Review VoIP guide.

Hospitality