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Using Business PBX Phone Systems for Seamless Internal and External Communications

VoIP Review

PBX technology is continually evolving, and there are currently four main types of PBX: Traditional on-premises PBX – Uses physical hardware installed within the office to manage calls. Hosted or cloud-based PBX – Hosted by a service provider, and does not require on-site PBX hardware.

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Softphone Benefits for Business That Will Make You Ditch Landlines

VoIP MS

Softphones revolutionize call management by offering advanced features like Interactive voice response (IVR), call forwarding, voicemail, and conference calls all through a user-friendly digital interface. Conference calls: Simplified team collaboration. Voicemail-to-email: Ensures no message is missed.

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How To Choose the Best PBX Business Phone System

VoIP MS

These systems are private telephone networks that deliver a variety of advanced features, such as extension dialing, call conferencing, call forwarding, voicemail-to-email, and customizable business hour settings. On-premises PBX systems often require a higher upfront investment in hardware and IT resources.

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Why is a VoIP phone a good idea for Canadians?

VoIP MS

Unlike traditional phone lines, VoIP uses internet connection to make phone calls, send messages, and host video conferences, all while seamlessly working across multiple devices. You can automatically redirect calls during weekends, holidays, or after hours to voicemail or alternate numbers, ensuring 24/7 responsiveness.

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What is an IP Phone and when to use it 

VoIP MS

It comes with advanced features like call forwarding, voicemail, Interactive Voice Response (IVR), and more! But how exactly does it convert your voice into calls over the internet? These software solutions replicate all calling features while eliminating the need for dedicated hardware. And the best part?

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Everything you need to know about VoIP setup for small business

VoIP MS

Many VoIP providers support Bring-Your-Own-Device (BYOD), allowing you to use existing hardware while reducing upfront costs. Just follow these five steps: Test your internet speed Choose your softphone or hardware Sign up with a VoIP provider and choose features Get your phone number Test your VoIP phone number 1.

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What is a Virtual Phone System, and Why Do You Need One?

VoIP MS

A virtual phone system is a communications solution that allows teams to make and receive calls via the internet with the help of a VoIP service provider. Unlike traditional landlines, these calls are made with the help of software you can download on your laptop or cellphone (like mobile apps).

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