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Using Business PBX Phone Systems for Seamless Internal and External Communications

VoIP Review

A PBX phone system is a private telephone network that acts as the central hub for enterprise communications. This system enables employees to communicate internally, while also managing external communications with clients and vendors. This ensures that external communications remain seamless, even as call volumes increase.

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What is an IP Phone and when to use it 

VoIP MS

For businesses prioritizing mobility, scalability, and cost-effectiveness – especially those with remote teams – VoIP phones provide ultimate flexibility without the need for physical hardware. These software solutions replicate all calling features while eliminating the need for dedicated hardware.

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Why is a VoIP phone a good idea for Canadians?

VoIP MS

In Canada, VoIP services are regulated by the Canadian Radio-television and Telecommunications Commission (CRTC) , ensuring reliable connectivity to the Public Switched Telephone Network (PSTN) while fostering innovation. Most problems are network-related and can be quickly resolved with a few adjustments.

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How a PBX phone system works  

VoIP MS

A Private Branch Exchange is a private phone network used within a company or organization. It allows users to communicate internally and externally through various channels like VoIP, PSTN, or SIP. But what do these terms actually mean? When a call comes in from the outside, the PBX directs it to the appropriate extension.

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How To Choose the Best PBX Business Phone System

VoIP MS

Migrating from traditional landlines and Public Switched Telephone Network (PSTN) to an efficient, cost-effective communication solution is a critical decision for businesses. When integrated with VoIP technology, PBX phone systems for business can process digital signals, allowing seamless call routing to any device.

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Softphone Benefits for Business That Will Make You Ditch Landlines

VoIP MS

Businesses save on hardware, maintenance, and even international calling fees with acessible pricing and tailored plans. Poor bandwidth or network disruptions can lead to call drops, delays, or poor audio quality, affecting communication reliability. What is the disadvantage of a softphone?

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Microsoft Teams VoIP Integration: Benefits for Your Business 

VoIP MS

With Teams VoIP integration, you can unify meetings, messaging, and voice calls in one streamlined platform, eliminating the need for costly legacy phone systems. Teams Phone continues its market leadership in cloud calling , surpassing 20 million Public Switched Telephone Network (PSTN) users – a 30% increase year-over-year.