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Toll-Free Numbers – Are They Still Relevant in the Digital Age

VoIP Review

Wide reach and inclusivity – Many customers are not comfortable using digital communication channels and prefer the familiarity and ease of using a phone when contacting a business. Additionally, some people may not have reliable internet access, and toll-free numbers ensure that businesses remain accessible to all customers.

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The 5 best softphone apps for businesses in 2025

VoIP MS

The move away from traditional landlines is a growing trend, with countries like the US and Canada phasing out old wired phone systems. In 2017, the FCC set the stage for this transition , and businesses like the office of Ontarios Finance Minister in 2018 have already embraced more efficient solutions. Need a recommendation?