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How to Build Recurring Revenue Streams as a VoIP Reseller  

VoIP MS

VoIP MRR Metrics Explained (ARPU, churn, LTV, and More) Before we go into ideas and strategies for your service offerings, it’s important to go over the main VoIP (Voice over Internet Protocol) MRR metrics: Monthly Recurring Revenue (MRR) : Total amount of revenue that enters the business account every month from seats, DIDs, SMS, E-911 fees, etc.

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How to Brand Your VoIP Service: A Guide for VARs

VoIP MS

For Value-Added Resellers (VARs), especially those serving niche sectors like healthcare, finance, or education, the real differentiator is brand experience. Tone of voice and messaging The way you speak to your customers through every communication channel shapes their perception of your brand.

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Toll-Free Numbers – Are They Still Relevant in the Digital Age

VoIP Review

However, the future of toll-free phone numbers is a topic of much debate in the ever-evolving landscape of digital communications. Despite the rapid growth of internet-based communication methods such as email, social media platforms, and chatbots, toll-free numbers still hold a significant place in business communications.

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The 5 best softphone apps for businesses in 2025

VoIP MS

In 2017, the FCC set the stage for this transition , and businesses like the office of Ontarios Finance Minister in 2018 have already embraced more efficient solutions. A softphone is a software-based phone that enables users to make and receive calls over the internet. Requires a physical IP phone device. How does a softphone work?