article thumbnail

The two types of PBX Phone System you need to know

VoIP MS

Choosing the right phone system for a small business is crucial, and it is increasingly common for enterprises to migrate from Public Switched Telephone Network (PSTN) to other solutions, like a modern PBX Phone System. That way, they can access a range of features and functionalities to improve internal and external communications.

Phone 52
article thumbnail

How To: Optimize Call Quality in Microsoft Teams Using VoIP Gateways

VoIP Insider

Use Direct Routing for PSTN Connectivity Direct routing allows Microsoft Teams to connect to a Public Switched Telephone Network (PSTN) using a VoIP gateway, providing seamless integration for external calls. This feature improves call routing efficiency and reduces latency, which contributes to better overall call quality.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Why Businesses Are Ditching Hardware for Virtual Phone Systems

VoIP Review

Traditional PBX vs. Virtual Phone System A PBX system essentially acts as a private telephone network , enabling businesses and organizations to manage their internal and external calls. Traditional phone systems are typically dependent on costly and complex on-premise hardware that acts as a central hub for managing calls.

article thumbnail

Telecom Jargon Demystified

NetWork Telecom

It knows who’s connected to the network, where to route calls, and how to handle features like call forwarding, voicemail, and conference calling. Key Benefits of a PBX: Internal communication: Employees can easily call each other without paying for external calls.

article thumbnail

What is the cost of VoIP for small business?

VoIP MS

Unlike traditional telephone providers, VoIP works differently regarding service bundles. But here are some essential tips to make the most of your investment and create a truly tailored communications system: Opt for a PBX system to manage internal and external calls efficiently without the need for expensive hardware.

Phone 52