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Microsoft Teams VoIP Integration: Benefits for Your Business 

VoIP MS

Since calls are routed over the internet, expenses associated with long-distance, international calling, and Private Branch Exchange (PBX) hardware are substantially reduced or eliminated. It is a fully capable VoIP phone system that supports both internal and external calling over the internet.

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Why Businesses Are Ditching Hardware for Virtual Phone Systems

VoIP Review

For many years, the hardware telephony system, primarily the on-premise Private Branch Exchange (PBX), was the gold standard for handling phone calls. These systems, while effective in the past, come with the disadvantages of significant hardware costs, complex setups, limited capabilities, and burdensome maintenance requirements.

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The two types of PBX Phone System you need to know

VoIP MS

Benefits of On-Premise PBX If you are looking for complete ownership and control over your phone system, On-Premise PBX might be the perfect fit for your business: Full Control: With an On-Premise PBX, the hardware is installed at your office (a.k.a on-site), giving you complete control over the system.

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What is the cost of VoIP for small business?

VoIP MS

Softphone A softphone is software you can download for your mobile phone, laptop, or tablet. When building your professional virtual phone system, you’ll learn that your business phone system must have a softphone to work – IP phones and other hardware are optional. There’s also the case of scalability.