Waveband Communications
APRIL 6, 2022
Security teams are the driving force behind public safety. They are the ones who orchestrate organized responses to serious and sometimes dangerous situations with the intention to keep everyone safe. Communication is a critical tool for public safety. Two-way radios are a necessity for all security personnel. However, the communication passed between radios needs to be secure.
Get VoIP
OCTOBER 17, 2022
Businesses need to be able to communicate with customers and employees efficiently, seamlessly, and reliably.
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Mobilise
DECEMBER 28, 2022
Another year flew by! At Mobilise, it was a year full of growth and exciting opportunities. Our team expanded, we worked with many interesting clients and launched a new product – our eSIM SDK solution. Our marketing team and performance flourished too! We are especially proud of our telecom blog and pleased that we could […] The post Year in Review – Top 10 Mobilise Insights in 2022 appeared first on Mobilise Global.
Iconxsolutions
DECEMBER 20, 2022
Reconciliation of interconnect supplier costs continues to be a critical task for management of wholesale margins in telecoms. Operators are reporting that settlement of interconnect charges for Voice and Messaging services is growing in complexity and resulting in time-consuming disputes with their wholesale partners. Interconnect charging variances can still range from 0.5% to 5%.
VoIP Info
DECEMBER 15, 2022
Every customer interaction in your call center is essentially a goldmine of data. Unfortunately more often than not companies are not using this data at its full potential. Do you want to improve the experience of your customers going forward? Have you considered all the advantages of call center analytics ? Let’s examine the benefits and how you can make the best out of it to improve your customer service and make it nothing less than exceptional.
2600Hz Blog
DECEMBER 12, 2022
During a time of economic downturn, contact centers are forced to do more with less. Even though this may sound difficult, it is entirely possibly with cloud solutions. The benefits of the cloud are reemerging, such as lower upfront costs, reduced IT staffing, and instant software updates. As a result, CCaaS investments are soaring. Those businesses who recognize the importance of the customer experience, doing more with less, and recognizing the benefits of hybrid work are adopting CCaaS, and C
MCXess
DECEMBER 6, 2022
18xy and Directory Inquiry Services in the Netherlands What is going to change Forwarding services and Directory Inquiry Services in the Netherlands were allowed on both 0906 and 18xy numbers and all caller charges as available for all Dutch premium rate numbers. This is changing. Outline of the main changes: All types of call forwarding services are allowed only on 18xy numbers (i.e. a 0906 number may no longer be used for call forwarding services) Every caller must be answered personally Calle
Telecommunications Trends brings together the best content for telecommunication professionals from the widest variety of industry thought leaders.
Intraway
OCTOBER 11, 2022
Vodafone Germany CIO Ulrich Irnich said during his keynote at Digital Transformation World 2022 that his organization is focused on four key principles as it changes its approach to IT, operations, and automation. The post CIO checklist highlights Intraway approach appeared first on Intraway Blog.
Telecom Blogs
AUGUST 6, 2022
In my previous blogs, I covered some important topics, including how enterprise networks or IT networks could evolve to integrate Private 5G (P5G) network on their premises or hybrid cloud. Moreover, it’s also known that P5G networks have been on roll for past few months, where service providers and enterprises are partnering to solve different business use cases, collaboratively.
CompereMedia
JUNE 30, 2022
The telecom and media marketing landscape is evolving rapidly. In 2025, staying ahead means understanding and adapting to emerging trends. Our 2025 Telecom & Media Marketing Trends report offers a clear roadmap to navigate these changes with confidence. Key Trend Highlight: Verify or Vacate In response to heightened scrutiny from regulatory bodies and fierce competition, telecom companies are shifting towards claims-based messaging.
Waveband Communications
DECEMBER 16, 2022
Antennas are used to help extend the range of your two-way radio. The range is how far your two-way radio can communicate. Improving your antenna will allow you to communicate across larger distances. There are several types of antennas that are best suited for different applications. We’ll go over the different types of two-way radio antennas to help you figure out which is best for you.
Get VoIP
MARCH 30, 2022
CTI (Computer Telephony Integration) establishes a connection between your business phone system and computers, giving agents instant access to essential.
Mobilise
DECEMBER 20, 2022
While you’re more than likely reviewing, or eagerly awaiting, for your Spotify Wrapped, Snapchat Year in Review and Instagram Playback. Have you reviewed the telecoms happenings from this past year? The pandemic undoubtedly changed the telecoms game completely, and in 2022, we’ve seen the post-COVID landscape begin to take shape. With the year coming to […] The post Telecoms’ 2022 wrapped – The key events in telecoms from the past year appeared first on Mobilise Global.
Iconxsolutions
DECEMBER 14, 2022
iCONX are committed to delivering a secure and high quality cloud service using the latest technologies and business practice. Our cloud services process large volumes of client telco data. In our custodian role, we are responsible for assuring data security for our clients, financial integrity for our client’s shareholders, and data privacy for our client’s customers.
VoIP Info
DECEMBER 6, 2022
In 2022, 16% more employees wanted to work in a hybrid workplace than in 2021. Indeed, around 44% of millennials and 40% of Gen Z prefer to work remotely—much more than those who want to work in a hybrid workplace. Image via Owl Labs What does this mean? Organizations need to pay attention to the technology that supports remote and hybrid working arrangements.Luckily, cloud-based communications technologies are becoming popular as network speeds accelerate globally.
2600Hz Blog
OCTOBER 6, 2022
Last year, we posted a 3-part series on hybrid work, investing in technology to support a distributed workforce, streamlining virtual meetings , and managing a hybrid workforce. A year later, returning to the office is a very hot topic! As of Labor Day, many companies wanted their employees back in the office. Several CEOs are now demanding their workers come back to headquarters.
MCXess
NOVEMBER 7, 2022
Countries in the spotlight USA In this edition of Countries in the spotlight: The USA with USA Phone Numbers. The USA economy is the biggest in the world in terms of GDP. It has a powerful consumer market. The household consumption expenditure is almost 3 times as high as the runner up (China). The USA has the largest market with a single currency, central government and integrated legal system.
Screen Beam
JULY 15, 2022
Many companies are operating under a new framework with a hybrid workforce. As a result, the amount of communication happening through technology platforms is at an all-time high. This communication is essential to collaboration and a successfully operating workforce. What is the key to this new technologically based communication infrastructure? Simplicity.
Intraway
OCTOBER 6, 2022
Learn all about MWC 22 Las Vegas: The three-day event that brought stakeholders together to showcase the latest innovative technology, policies, and their impact on business and society. The post Highlights of MWC 22 Las Vegas appeared first on Intraway Blog.
Telecom Blogs
AUGUST 5, 2022
Private 5G has certainly built momentum. Many service providers, including telcos, across globe are piloting numerous use cases, across industries, including media, retail, manufacturing, and sports. As telcos are upgrading their networks from 5G NSA (non-standalone) to SA (standalone), it’s imperative that they will also be looking to build more revenue driven services, in-line with 5G SA capabilities.
CompereMedia
JUNE 30, 2022
As AI and data analytics transform marketing, brands have unprecedented opportunities to create hyper-personalized experiences. Discover how leveraging data can revolutionize your marketing strategy. Key Trend Highlight: Personalization Renaissance Fueled by advancements in artificial intelligence, data analytics, and consumer expectations, the opportunity to elevate personalized marketing techniques has never been greater.
Waveband Communications
DECEMBER 20, 2022
When it comes to two-way radios, there are several types of communication headsets. Headsets make it easier to communicate on your two-way radio without the need to pick up your radio. Here's a quick breakdown of three popular styles of two-way radio headsets — dual muff, lightweight, and throat microphone — and how they differ from one another. Dual Muff Lightweight Throat Microphone What is a Communication Headset?
Get VoIP
DECEMBER 18, 2022
This guide will help you select the best communication channels for a variety of business correspondence needs from formality to method and more.
Mobilise
DECEMBER 6, 2022
Digitalisation and digital transformation are sweeping across all industries, not just telecom. Big tech companies have set customer experience (CX) standards, such as Apple and Spotify. Now, competition is fiercer than ever, thanks to Over-The-Top (OTT) service providers and digital-native telcos. Thanks to evolving customer needs and higher CX standards, you’d assume the telecommunications industry […] The post Digitalisation in Telecom: 3 Steps to Become a Digital-First Telco appeared f
Review VoIP
MAY 29, 2022
When it comes to school safety and the health of our children, having access to the school directory is paramount. One way to ensure the ultimate care for our children is with the best telephone systems for schools. Until new technology revolutionized communications, schools were stuck with traditional landline phone services. VoIp (Voice over Internet Protocol) systems are changing how schools conduct their communications.
ersi
SEPTEMBER 14, 2022
Esri is back as a member of the TM Forum ! We are interested in understanding more about how our telecommunications community is leveraging the standards and frameworks that TM Forum offers. The goal is to look for opportunities for collaboration between the TM forum and Esri.
2600Hz Blog
JULY 8, 2022
KAZOOcon brought together the 2600Hz partner community and industry experts to discuss trending industry topics, launch new products, and share live demos.
MCXess
OCTOBER 6, 2022
Customer Service and Support hype cycle Telephony as an Enabler Telephony is one of the oldest telecommunication channels out there, yet it is as relevant as it has ever been. When deployed right, telephony can be an enabler for rapid innovation as presented in the Customer Service and Support Hype Cycle. Fast moving innovations in the Customer Service and Support Hype Cycle It is an exiting time.
Screen Beam
JULY 6, 2022
The era of hybrid work is ever-present in today’s leading industries. More and more companies are meeting in person again while still looking for ways to integrate employees that work remotely. The recent InfoComm 2022 conference for the pro av industry was a reminder of this return. Mike Ehlenberger, Vice President and General manager […] The post ScreenBeam Breaks Barriers at InfoComm 2022 appeared first on The ScreenBeam Blog.
Intraway
SEPTEMBER 29, 2022
Learn more about all the themes covered during DTW: Public cloud, cloud-native networks, 5G network slicing, automation, and B2B services. The post DTW Wrap-Up: Can CSPs add value to the public cloud? appeared first on Intraway Blog.
Telecom Blogs
AUGUST 2, 2022
Enterprise Networks or IT Networks are the backbone of any enterprise setup. Comprising of diverse set of enterprise apps, servers, storage, network, and user devices. Typically, they are managed by local IT teams round the clock. Traditionally Wi-Fi and/or LAN/Ethernet has been the preferred mode of connecting apps and devices across local areas. Functionally this setup itself is quite diverse, and complex comprising of multiple VLANs, IT Data Centers, Power Systems managed by enterprise IT pol
OMA
APRIL 22, 2022
OMA SpecWorks defines new Objects for nuSIM The increasing demand for power-efficiency, robustness and small form factors along with growing simplicity needs along the value chain have caused the mobile industry to consider alternative solutions to the classical SIM, spearheaded by the integrated SIM (iSIM) – where the SIM functionality is integrated into the application processor or radio chip. nuSIM is an optimized iSIM solution for IoT.
Waveband Communications
APRIL 18, 2022
Here’s how to connect your Bluetooth speaker microphone to a Bluetooth adapter on your Motorola radio or equivalent. What is required: Bluetooth Speaker Microphone (WV-BTH-900) Bluetooth Adapter (Included) Your Portable Radio Pair Bluetooth Speaker Microphone to Bluetooth Adapter 1. Before you begin, make sure your portable two-way radio is powered off. 2.
Get VoIP
DECEMBER 13, 2022
Incorporating call center gamification into your workforce management strategy increases employee engagement, reduces agent attrition, and improves performance standards.
Mobilise
NOVEMBER 29, 2022
Freenet is the largest network-independent telecommunications company in Germany, offering telecommunication, radio and TV, mobile communications, mobile Internet, and digital lifestyle services. It provides a portfolio of services and products primarily in the area of mobile voice and data services. Mobilise had worked with Freenet before to launch a premium Wi-Fi service to their valued […] The post Enhanced Service Quality – Freenet Case Study appeared first on Mobilise Global.
Review VoIP
MAY 10, 2022
Can you reimagine the communication system with VoIP for schools if you are running on legacy telephone systems and are having a hard time keeping up with today’s ever-changing communication technology? Then it might be time to consider VoIP for universities and the many advantages that come with these systems. Many universities have made the switch from traditional landlines to more advanced VoIP phone systems.
ersi
JULY 22, 2022
It is a very useful tool. Does this tool support reference data service that contain attribute rule setup in an enterprise SDE database?
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