Get VoIP
JUNE 5, 2024
Today’s customers expect to contact your company through multiple communication channels. Additionally, many companies benefit from proactive outreach across touchpoints.
Dell'oro
JUNE 7, 2024
I just returned from Cisco’s Press and Analyst Conference at Cisco Live 2024 in Las Vegas, and it was quite the spectacle. The event was a grand showcase of Cisco’s attempts to reinvent itself amidst Read more. The post Cisco Live 2024: Navigating Innovation Amidst Market Saturation appeared first on Dell'Oro Group.
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PTC
JUNE 6, 2024
Zella DC, an Australian global leader in micro data centers, is pleased to announce a collaboration with Laser Light Communications Inc (Laser Light-US) and its Australian affiliate, The HALO NETWORK COMPANY Pty (HALO), on an ambitious project – to redesign the Edge Data Center. READ THE RELEASE (external site) Disclaimer The views and opinions expressed in these announcements are those of the author(s).
VoIP Networks
JUNE 6, 2024
When Mitel announced the end of life (EOL) for MiVoice Call Recording (MiVCR) (formerly OAISYS), channel partners knew they needed to think about migrating their clients to another call recording solution. That time is now. Per Mitel, “as of June 30, 2024, the Mitel Licensing Server will be disabled, which in turn ceases the ‘heartbeat’ required between the licensing server and the MiVCR application.
TechAdvance
JUNE 6, 2024
The PSTN Switch Off Delay – 2025 to 2027 BT Group’s recent announcement about the delay of the 2025 PSTN switch off to January 2027 is a significant development for businesses across the UK. Initially set for 2025, this extension provides an essential buffer for consumers and businesses to transition from analogue to digital landlines seamlessly.
Dell'oro
JUNE 6, 2024
In a blog post published earlier this week, details were provided on why CommScope unexpectedly decided to acquire the cable assets of Casa Systems for $45.1 million. The primary reasons discussed included strengthening CommScope’s cable Read more. The post CommScope Also has Bigger PON Ambitions with Casa appeared first on Dell'Oro Group.
CADY
JUNE 5, 2024
Companies of all sizes need to understand the power of contact centers. Gone are the days when this technology was solely accessible to large enterprises. Now, even small and medium-sized businesses can reap the benefits. In this comprehensive guide, we'll explore the pivotal role contact centers play in enhancing customer satisfaction, improving employee retention, and boosting operational efficiency.
Telecommunications Trends brings together the best content for telecommunication professionals from the widest variety of industry thought leaders.
Wirednot
JUNE 5, 2024
There are network tools, and then there are the must-haves that distinguish themselves above the rest of the pack. Those that greatly reduce time spent and the fog that comes with network troubleshooting stand out. Then there are the rare unicorns that instantly demystify the situation with minimal learning curve. To me, that is the rarified air that NetAlly tools tend to play in with their network analyzers- and the LinkRunner handheld testers are absolutely included.
Mark Goldberg
JUNE 5, 2024
Online platform accountability is a significant piece of Canada’s proposed online harms legislation, Bill C-63. Much has been written about the Online Harms Act already. Observers note there are multiple distinct parts found in the legislation: Internet platform regulation; the return of Section 13 of the Canada Human Rights Act; and, perhaps the most controversial, inclusion of Criminal Code provisions.
Cohesive Global
JUNE 5, 2024
We’re thrilled to announce that Cohesive Technologies has won the prestigious India 5000 Best MSME Awards 2024! This recognition reflects our dedication to excellence and innovation in the industry. Thank you to our incredible team, partners, and clients for their unwavering support. The post Cohesive Technologies Honored with India Best MSME Awards 2024!
Telecomic
JUNE 4, 2024
Chatbots have become a foundational component of online customer service. These digital assistants are transforming the way businesses interact with their customers. Are you still on the fence about investing in chatbots? If so, this. Read more » The post 5 Ways Chatbots Can Improve Customer Experiences appeared first on Telecom, Inc.
Dell'oro
JUNE 4, 2024
In a surprise move last week, CommScope emerged as the winning bidder for Casa Systems’ cable assets, edging out Vecima Networks and Harmonic. The winning bid of $45.1M represented a significant premium over Vecima’s initial Read more. The post CommScope Seeks vCMTS Scale with Casa Buy appeared first on Dell'Oro Group.
GeoTel Blog
JUNE 4, 2024
Dark fiber networks offer a plethora of opportunities for businesses and service providers seeking to expand their network capabilities.
Get VoIP
JUNE 3, 2024
Todays customers want to connect with businesses across multiple channels, including live website chat, social media messaging, in-app SMS, voice.
TDS Connect
JUNE 3, 2024
Company increases philanthropic efforts to make extra impact on communities we serve. The post TDS giving back across the country for TDS Cares Day first appeared on TDS Connect.
Tridon
JUNE 3, 2024
In today’s world, the safety and security of educational environments are more crucial than ever. From primary schools to universities, these institutions face unique challenges that stem from high volumes of daily foot traffic, regular academic and extracurricular events, and frequent changes in faculty and student populations. Such dynamics increase the vulnerability of these settings to security breaches, unauthorized access, and potential emergencies.
OMA
JUNE 5, 2024
The utilities industry is undergoing a transformative shift, driven by the integration of automation, Internet of Things (IoT), and advanced sensor systems. Automation is taking place in water conservation, waste management, oil monitoring, and energy usage/conservation. A number of key technologies are revolutionizing how utilities operate, enabling more efficient monitoring, enhanced asset management, and a stronger commitment to sustainability.
Get VoIP
JUNE 3, 2024
Summary: Aircall is a basic, user-friendly business phone system for small in-house teams currently struggling with high daily call volumes,
US Telecom
JUNE 3, 2024
Over the weekend, the Affordable Connectivity Program, which helps over 23 million low-income households access high-speed internet at home, officially ran out of funding. This lapse occurs despite strong support from the White House and lawmakers of both parties, as well as the backing of four out of five Americans. With the avenues for short-term funding all but closed, the focus must now shift to delivering a long-term fix.
Day Wireless Blog
JUNE 5, 2024
DWS Tower Project Tom, Dick, and Harry Mountain [Video] Were coming into Tower construction season! If you’re looking for some sweet footage of real pros at work, you’ve come to the right place. We went behind the scenes of an epic tower build by our tower construction team at Day Wireless Systems (DWS), the largest full-service wireless integrator in the West.
Day Wireless Blog
JUNE 5, 2024
DWS Tower Project – Tom, Dick, and Harry Mountain [Video] We’re coming into Tower construction season! If you’re looking for some sweet footage of real pros at work, you’ve come to the right place. We went behind the scenes of an epic tower build by our tower construction team at Day Wireless Systems (DWS), the largest full-service wireless integrator in the West.
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