2600Hz: Winner of Two TMCnet Awards
2600Hz Blog
MARCH 28, 2023
2600Hz received TMCnet's IP Telephony and Remote Work Pioneer Awards. 2600Hz has been recognized for their continued excellence in providing innovative solutions in cloud communications.
March, 2023
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Top Performing Business VoIP Dialers
VoIP Info
MARCH 24, 2023
VoIP (Voice over Internet Protocol) enables people to communicate with each other over the internet instead of using complex wire systems in traditional phones. Business VoIP software and, in this case, VoIP dialer comes loaded with features such as call forwarding/waiting, caller ID, inbound recording, and more. Today business VoIP dialers are available in many formats, such as: VoIP web dialer VoIP dialer for iPhone VoIP dialer for android VoIP dialer for PC VoIP dialer providers help call cen
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4 Ways to Leverage Big Data Analytics to Improve Customer Experience in Telecoms
Mobilise
MARCH 21, 2023
Using big data analytics for telecom customer experiences isn’t new. In today’s digital age, customers have come to expect a seamless and personalised experience when interacting with their telecom service provider (SP). By leveraging the power of data and analytics, SPs can gain a deeper understanding of their customer’s needs and behaviours.
Five9 vs NICE CXone: Compare Pricing, Features, Pros & Cons
Get VoIP
MARCH 13, 2023
Comparing Five9 and NICE CXone? Our article compares the two contact center solutions, examining their pricing, features, pros, and cons.
MWC 2023: Intraway’s Comprehensive Recap
Intraway
MARCH 13, 2023
The annual Mobile World Congress conference is one of the most significant global events that brings together the mobile industry's key players and innovators to discuss the latest advancements and future trends and this year’s edition was no exception. The post MWC 2023: Intraway’s Comprehensive Recap appeared first on Intraway Blog.
The Top Battery Manufacturers and Suppliers For Two-Way Radios In 2024
Waveband Communications
MARCH 31, 2023
Hello there, fellow communication enthusiasts! Are you looking for the best batteries to power up your two-way radios in 2024? You've come to the right place. As you know, batteries are essential to keep your two-way radios up and running. Whether you're working in construction, security, or any other industry where communication is vital, a dead battery can be the difference between success and failure.
Introducing 10DLC: What Is It And How Do You Prepare?
2600Hz Blog
MARCH 7, 2023
As the volume of SMS messaging has increased, so too have concerns about spam and fraudulent messages. To address these concerns, the CTIA has introduced a new framework for SMS messaging known as 10DLC.
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The Understated Theme of MWC – A Debrief on Telecoms’ Biggest Event of the Year
Mobilise
MARCH 14, 2023
The general consensus following this year’s Mobile World Congress (MWC) is in-person events are back. Finally returning to post-pandemic numbers of attendees and exhibitors, 2023 saw a fully-fledged MWC. With so much going on it was impossible for visitors to catch sight of everything, so we’ll share our key takeaways from the biggest connectivity event […] The post The Understated Theme of MWC – A Debrief on Telecoms’ Biggest Event of the Year appeared first on Mobilise Global
11 Common Call Center Problems and How to Solve Them
Get VoIP
MARCH 29, 2023
From long wait times to untrained staff and technological issues, unaddressed call center problems lead to frustrated customers, lost business,
What’s an iSIM, and why should I know about it?
Mobilise
MARCH 7, 2023
Move over eSIMs, iSIM is here! Integrated SIMs (iSIMs) are the next step in subscriber identification modules. And a major move away from physical SIM cards offering connectivity benefits for both consumers and the IoT industry. What is iSIM? Integrated SIMs, or iSIMs, are directly integrated within the device’s processor. It’s just like eSIM. […] The post What’s an iSIM, and why should I know about it?
Common VoIP Security Threats and Protection Ways
VoIP Info
MARCH 2, 2023
The wide adoption of VoIP (Voice over Internet Protocol) technology has become a popular way for businesses and individuals to communicate with one another. Still, as with any technology, essential security risks come with using VoIP systems. From eavesdropping to denial of service attacks, these risks can compromise the confidentiality and integrity of VoIP communication.
UCaaS vs CCaaS: Differences, Similarities & When to Use
Get VoIP
MARCH 28, 2023
Unified communications and contact center software have a lot in common: they both support business communication with VoIP phone, messaging,
Contact Center vs Call Center: Differences & Similarities
Get VoIP
MARCH 16, 2023
Call centers and contact centers are two communication platforms that enable businesses to connect with customers for support, sales, and.
Choosing A VoIP Phone For Home And Office – Guide
VoIP Info
MARCH 9, 2023
VoIP phones offer convenient communication and are a great choice for home and business users. There’s no one-size-fits-all when choosing the right one that will best suit both personal and professional needs. Factors such as cost, coverage, user interface, maintenance, portability and ease of setup should be carefully considered when selecting the perfect system.
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