Wed.Nov 08, 2023

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What is Call Center Workforce Management? Complete Guide

Get VoIP

When your call center is facing low customer satisfaction scores, inconsistent employee performance, and lost revenue from poor scheduling management,

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Nile Pushes GUGORaaS- Give Us Guaranteed Ongoing Revenue as a Service

Wirednot

(Please note- Nile has rescheduled their Mobility Field Day appearance to 2024) This is being written BEFORE I strap my fine posterior into a sleek American aircraft and wing out to San Jose for Mobility Field 10 (I run in those circles, you realize). A few days from now I’ll be sitting in front of the networking vendor Nile at some point and hopefully hearing something of substance about their actual products.

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