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Using Business PBX Phone Systems for Seamless Internal and External Communications

VoIP Review

A PBX phone system is a private telephone network that acts as the central hub for enterprise communications. Enhanced productivity – PBX systems come equipped with features like call forwarding, voicemail-to-email, and conferencing tools that streamline workflows. What is a PBX Phone System and what are its Benefits?

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How a PBX phone system works  

VoIP MS

PSTN (Public Switched Telephone Network) : The traditional landline telephone system that uses physical copper wires and circuit switching to make calls. A complete PBX system typically includes: Telephone Extensions : The individual phones or communication devices used by employees.

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Why is a VoIP phone a good idea for Canadians?

VoIP MS

In Canada, VoIP services are regulated by the Canadian Radio-television and Telecommunications Commission (CRTC) , ensuring reliable connectivity to the Public Switched Telephone Network (PSTN) while fostering innovation. It’s a simple way to deliver a professional caller experience while handling high volumes efficiently.

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Why Businesses Are Ditching Hardware for Virtual Phone Systems

VoIP Review

Traditional PBX vs. Virtual Phone System A PBX system essentially acts as a private telephone network , enabling businesses and organizations to manage their internal and external calls. Traditional phone systems are typically dependent on costly and complex on-premise hardware that acts as a central hub for managing calls.

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VoIP Trends of 2023 You Need to Know Now

VoIP Info

Sending voicemails or faxes – With VoIP, customers and businesses don’t need any special equipment, such as an email lookup tool to find email addresses or a fax machine to send faxes and voicemails. This is an excellent way to stay in touch with distributed teams and customers around the globe.

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9 Good Reasons to Have a VoIP Canada Phone Number in 2024

VoIP MS

This feature is particularly useful for directing calls to voicemail, an after-hours message, or a different location outside regular business hours. This feature is critical for businesses managing high call volumes, improving customer service efficiency by reducing wait times, and distributing calls among available agents.

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6 Steps for Getting an Amazing VoIP Phone System for Your Business

NetWork Telecom

Voicemail-to-Email: Transcribes voicemail messages into text and sends them to your email, allowing for easy access and review. Do Not Disturb (DND): Temporarily block incoming calls or send them directly to voicemail when users are busy or need uninterrupted focus. press 1 for sales, 2 for support).

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