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Using Business PBX Phone Systems for Seamless Internal and External Communications

VoIP Review

For external communications, advanced call-routing features ensure that incoming customer calls are directed to the right department or individual without unnecessary delays. Cost savings – Traditional phone systems often come with high costs, especially for long-distance and international calls.

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How a PBX phone system works  

VoIP MS

A PBX phone system connects internal telephones within a business and links them to PSTN or VoIP services. When a call comes in from the outside, the PBX directs it to the appropriate extension. Similarly, it manages internal calls between employees and outbound calls to external numbers.

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Why is a VoIP phone a good idea for Canadians?

VoIP MS

Unlike traditional phone lines, VoIP uses internet connection to make phone calls, send messages, and host video conferences, all while seamlessly working across multiple devices. You can automatically redirect calls during weekends, holidays, or after hours to voicemail or alternate numbers, ensuring 24/7 responsiveness.

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VoIP Trends of 2023 You Need to Know Now

VoIP Info

Sending voicemails or faxes – With VoIP, customers and businesses don’t need any special equipment, such as an email lookup tool to find email addresses or a fax machine to send faxes and voicemails. This is an excellent way to stay in touch with distributed teams and customers around the globe.

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9 Good Reasons to Have a VoIP Canada Phone Number in 2024

VoIP MS

Let’s take a deeper look: Efficient Call Management with Time Conditions Time conditions allow businesses to route calls based on the time of day or week, enabling you to configure different call-handling rules for business hours, after-hours, weekends, and holidays.

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6 Steps for Getting an Amazing VoIP Phone System for Your Business

NetWork Telecom

Auto-Attendant: A virtual receptionist that routes calls based on pre-set options, providing callers with menu choices (e.g., Voicemail-to-Email: Transcribes voicemail messages into text and sends them to your email, allowing for easy access and review. press 1 for sales, 2 for support).

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Telecom Jargon Demystified

NetWork Telecom

Cost-effective: VoIP calls are often cheaper than traditional phone calls, especially for long-distance or international calls. Flexibility: You can make and receive calls from almost anywhere with an internet connection, including computers, smartphones, and tablets. Imagine you’re calling a bank.