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Using Business PBX Phone Systems for Seamless Internal and External Communications

VoIP Review

A PBX phone system is a private telephone network that acts as the central hub for enterprise communications. This system enables employees to communicate internally, while also managing external communications with clients and vendors. This ensures that external communications remain seamless, even as call volumes increase.

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Should Your Business Invest in an 1800 Number? Here’s What You Need to Know

VoIP Review

1800 Numbers Explained An 1800 number is a type of toll-free telephone number commonly used by businesses to enable customers to call them from landlines or mobile phones without incurring any charges. The business covers the costs of incoming calls, creating a seamless, customer-friendly, and free communication tool.

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How a PBX phone system works  

VoIP MS

VoIP ( Voice over Internet Protocol ) : Allows you to make voice calls using the internet instead of traditional phone lines. PSTN (Public Switched Telephone Network) : The traditional landline telephone system that uses physical copper wires and circuit switching to make calls. How does a PBX phone system work?

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Why is a VoIP phone a good idea for Canadians?

VoIP MS

In Canada, VoIP services are regulated by the Canadian Radio-television and Telecommunications Commission (CRTC) , ensuring reliable connectivity to the Public Switched Telephone Network (PSTN) while fostering innovation. This prevents missed calls and improves the customer experience by managing wait times effectively.

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SIMBox Fraud: Challenges and AI-Powered Solutions for Telecom Operators

Subex Blog

At its core, SIMbox fraud (also known as interconnect bypass fraud ) exploits the price disparity between local and international call rates. Fraudsters use a device called a SIMbox, which contains multiple SIM cards purchased from various mobile network operators (MNOs). These SIMs act as the gatekeeper for international calls.

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9 Good Reasons to Have a VoIP Canada Phone Number in 2024

VoIP MS

Optimizing Call Flow with Calling Queues Calling queues, a significant feature of your VoIP Canada phone number , organize incoming calls in a line, ensuring they are answered in the order received or based on predefined rules.

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VoIP Trends of 2023 You Need to Know Now

VoIP Info

This is an excellent way to stay in touch with distributed teams and customers around the globe. Making international calls – VoIP technology also makes it easier to make and receive international calls.