VoIP Review

MAY 26, 2025

PBX technology is continually evolving, and there are currently four main types of PBX: Traditional on-premises PBX – Uses physical hardware installed within the office to manage calls. This system is connected to phone lines provided by a telecom provider.

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Phone Communication Voicemail Internal calling 104

Iconxsolutions

JULY 1, 2025

Q: What is interconnect billing and settlement in wholesale telecoms? A: Interconnect billing and settlement is the process by which telecom operators charge each other for carrying voice, SMS, IP, and data traffic across their networks. We continue to evolve our offerings to meet the dynamic needs of the global telecoms market.

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Platform Telecoms Network Internal calling 52

VoIP MS

JULY 24, 2025

It’s the main KPI to monitor the growth of your telecom business. You can mitigate the impact of heavy callers in your margins by limiting international calling or adding a fair use clause. Use-based : Best for BPO and call centers that prefer a pay-as-you-go model that aligns with their traffic spikes and CRM usage.

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Phone Marketing Unified Communications WAN 52

VoIP MS

JUNE 12, 2025

Organized call flow using queues Calling queues keep things orderly by placing incoming calls in line and distributing them to available agents based on set priorities. This prevents missed calls and improves the customer experience by managing wait times effectively. Don’t see a question you need answered?

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Phone Voicemail Firewall Internal calling 52

VoIP MS

JUNE 18, 2025

A PBX phone system connects internal telephones within a business and links them to PSTN or VoIP services. When a call comes in from the outside, the PBX directs it to the appropriate extension. Similarly, it manages internal calls between employees and outbound calls to external numbers.

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Phone Voicemail Hardware Telephone 52

VoIP MS

JUNE 19, 2025

Cost savings Transitioning from traditional phone lines to Microsoft Teams VoIP dramatically cuts telecom costs. Since calls are routed over the internet, expenses associated with long-distance, international calling, and Private Branch Exchange (PBX) hardware are substantially reduced or eliminated.

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Direct Routing Phone External Calling Voicemail 52

HCL Tech

JULY 22, 2025

SIM-boxing: Using illegal GSM gateways with prepaid SIM cards to terminate international calls as local traffic, bypassing legitimate billing. The fraudsters’ use of transient SIM cards, distributed across geographies and with rapidly changing usage patterns, made manual or legacy detection methods ineffective and delayed.

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Telecoms Internal calling Distribution Network 52