Distribution Internal calling Marketing 
VoIP Review
MAY 26, 2025
For external communications, advanced call-routing features ensure that incoming customer calls are directed to the right department or individual without unnecessary delays. Cost savings – Traditional phone systems often come with high costs, especially for long-distance and international calls.
VoIP Review
APRIL 20, 2025
In this article, we will explore the primary advantages of using a toll-free phone number for a business, and examine how it enhances customer engagement, boosts brand reputation, promotes company growth, and contributes to improved marketing insights.
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VoIP MS
JULY 24, 2025
You can mitigate the impact of heavy callers in your margins by limiting international calling or adding a fair use clause. Use-based : Best for BPO and call centers that prefer a pay-as-you-go model that aligns with their traffic spikes and CRM usage. Market plans and gather new clients. Upsell to current customers.
VoIP MS
JUNE 12, 2025
Organized call flow using queues Calling queues keep things orderly by placing incoming calls in line and distributing them to available agents based on set priorities. This prevents missed calls and improves the customer experience by managing wait times effectively. Don’t see a question you need answered?
Iconxsolutions
JULY 1, 2025
We continue to evolve our offerings to meet the dynamic needs of the global telecoms market. iCONX simplifies this process with automated rate import, validation, version control, and distribution tools. SIM Box (Bypass) Fraud: Illegally rerouting international calls to appear as local, avoiding higher termination fees.
VoIP MS
JUNE 19, 2025
With Teams VoIP integration, you can unify meetings, messaging, and voice calls in one streamlined platform, eliminating the need for costly legacy phone systems. Teams Phone continues its market leadership in cloud calling , surpassing 20 million Public Switched Telephone Network (PSTN) users – a 30% increase year-over-year.
Subex Blog
MAY 21, 2025
With increasing cross-border communication, SIMbox fraud has grown into a global problem that affects both emerging and developed markets. At its core, SIMbox fraud (also known as interconnect bypass fraud ) exploits the price disparity between local and international call rates.
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