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Should Your Business Invest in an 1800 Number? Here’s What You Need to Know

VoIP Review

1800 Numbers Explained An 1800 number is a type of toll-free telephone number commonly used by businesses to enable customers to call them from landlines or mobile phones without incurring any charges. The business covers the costs of incoming calls, creating a seamless, customer-friendly, and free communication tool.

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Why is a VoIP phone a good idea for Canadians?

VoIP MS

Organized call flow using queues Calling queues keep things orderly by placing incoming calls in line and distributing them to available agents based on set priorities. This prevents missed calls and improves the customer experience by managing wait times effectively. Don’t see a question you need answered?

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How a PBX phone system works  

VoIP MS

VoIP ( Voice over Internet Protocol ) : Allows you to make voice calls using the internet instead of traditional phone lines. PSTN (Public Switched Telephone Network) : The traditional landline telephone system that uses physical copper wires and circuit switching to make calls.

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Telecom Jargon Demystified

NetWork Telecom

Cost-effective: VoIP calls are often cheaper than traditional phone calls, especially for long-distance or international calls. Flexibility: You can make and receive calls from almost anywhere with an internet connection, including computers, smartphones, and tablets. Why Use VoIP?