VoIP Review

APRIL 20, 2025

1800 Numbers Explained An 1800 number is a type of toll-free telephone number commonly used by businesses to enable customers to call them from landlines or mobile phones without incurring any charges. The business covers the costs of incoming calls, creating a seamless, customer-friendly, and free communication tool.

Phone

VoIP MS

JUNE 12, 2025

Organized call flow using queues Calling queues keep things orderly by placing incoming calls in line and distributing them to available agents based on set priorities. This prevents missed calls and improves the customer experience by managing wait times effectively. Don’t see a question you need answered?

Phone

VoIP MS

JUNE 18, 2025

VoIP ( Voice over Internet Protocol ) : Allows you to make voice calls using the internet instead of traditional phone lines. PSTN (Public Switched Telephone Network) : The traditional landline telephone system that uses physical copper wires and circuit switching to make calls.

Phone

VoIP MS

JUNE 19, 2025

Since calls are routed over the internet, expenses associated with long-distance, international calling, and Private Branch Exchange (PBX) hardware are substantially reduced or eliminated. Facilitating remote work As remote and hybrid work environments become the norm, communication tools must support a distributed workforce.

Direct Routing

NetWork Telecom

AUGUST 29, 2024

Cost-effective: VoIP calls are often cheaper than traditional phone calls, especially for long-distance or international calls. Flexibility: You can make and receive calls from almost anywhere with an internet connection, including computers, smartphones, and tablets. Why Use VoIP?

Telecoms