On-device SLMs with agentic orchestration for hyper-personalized customer experiences in telecom
AWS Telecommunications
MAY 29, 2025
This solution enables telecom operators to use their last mile connectivity to handle customer queries locally, and deliver hyper-personalized experiences at scaleefficiently, and cost-effectively. The far edge device is essentially on a virtual private network with the AWS Cloud, eliminating complex firewall traversal.
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