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Why 3CX IP PBX Is the Ultimate Phone System for Sydney SMEs

Aatrox Communications

As a leading provider, Aatrox Communications is helping Sydney SMEs—from retailers to startups—cut costs, empower hybrid teams, and access enterprise-grade features like video conferencing and live chat through 3CX hosted solutions. Outdated PBX systems are doing just that—slowing growth and frustrating customers in today’s digital world.

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Why 3CX IP PBX Is the Ultimate Phone System for Sydney SMEs

Aatrox Communications

At Aatrox Communications , we’re helping Sydney businesses—retailers, startups, and service providers—cut costs, enhance collaboration, and thrive with 3CX hosted solutions. Modern Features : Video meetings, live chat, and voicemail-to-email, supported by SIP trunking , ensure top-notch collaboration and customer service.

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Top 5 Features of 3CX Every Australian Small Business Needs

Aatrox Communications

For small businesses in Australia—whether you’re a café in Melbourne, a retailer in Sydney, or a consultancy in Brisbane—effective communication is the key to success. Whether your team is in Melbourne’s CBD or working from home in the Gold Coast, they can make calls, join meetings, chat, and check voicemails using their preferred devices.

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IVR (Interactive Voice Response): Boosting Efficiency for Australian Businesses

Aatrox Communications

For a Sydney retailer or Melbourne consultancy, IVR reduces wait times and handles routine queries 24/7, even outside business hours. Out-of-Office Handling : Automatically switch to voicemail or forward calls during non-business hours, with integration to virtual phone numbers for 24/7 availability. The results?