On-device SLMs with agentic orchestration for hyper-personalized customer experiences in telecom
AWS Telecommunications
MAY 29, 2025
Handling these queries through centralized AWS Cloud services or human agents introduces unnecessary latency, high bandwidth costs, and operational redundancy, negatively impacting customer experiences and driving up expenses. This streamlines network configuration. Model updates or policy changes are rolled out over-the-air to all devices.
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