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What are VoIP codecs, and how do they affect call quality?

VoIP MS

Call quality is one of the main reasons why some businesses are still hesitant to fully switch from traditional landlines to modern communication technologies like Voice over Internet Protocol (VoIP). These packets travel across a VoIP telephony network and are then decompressed back into clear, audible sound on the recipient’s device.

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What is a Virtual Phone System, and Why Do You Need One?

VoIP MS

Unlike traditional landlines, these calls are made with the help of software you can download on your laptop or cellphone (like mobile apps). In comparison, traditional landlines take time to install. Think of it as a step before virtual phone systems, that convert analog into digital signals and transport them via the internet.

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